Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect personal information you provide when making a booking, including your name, email address, phone number, driver's licence details, and payment information. We also collect usage data when you browse our website.
2. How We Use Your Information
Your information is used to process bookings, communicate rental details, improve our services, and comply with legal obligations under the Protection of Personal Information Act (POPIA) No. 4 of 2013.
3. Data Sharing
We do not sell your personal information. We share data only with service providers necessary to fulfil your rental (e.g. payment processors, insurance partners) and where required by law.
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by South African law, whichever is longer.
5. Your Rights
Under POPIA, you have the right to access, correct, or delete your personal information. To exercise these rights, contact our Information Officer at info@4seasons-car-rental.com.
6. Cookies
We use cookies to improve your browsing experience. See our Cookie Policy for details.
7. Security
We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your information.
8. Contact
For privacy-related enquiries, contact our Information Officer at info@4seasons-car-rental.com.